IT Services | Services | KPIs | Email usage 2016-17

Document Actions

Email usage 2016-17


Exchange email service

Exchange is the centrally supported email service for staff.

Mailboxes 

Messages sent

Messages received

Size sent

Size Received

Oct 2016


Email gateways

Mail routing servers that undertake mail routing between servers, and receive all email from the internet to a number of mail domains including bbk.ac.uk.

Messages Received

Messages Delivered

Rec by volumeDel by volumeDelivered addresses
Oct 2016 991,732 1,024,781 89GB 93GB 1,352,241
Nov 2016 987,447 1,017,615 90GB 92GB 1,365,449
Dec 2016 790,783 813,848 71GB 74GB 1,025,620
Jan  2017 962,094 993,554 89GB 92GB 1,288,224
Feb 2017 903607 940497 84GB 87GB 1,244,189
Mar 2017 999,859 1,025,366 101GB 104GB 1,350,720
Apr 2017 791,585 813,547 75GB 77GB 1,010,307
May 2017
Jun 2017
Jul 2017
Aug 2017
Sep 2017

Birkbeck GMail is the student email service provided by Google

2015Registered usersActive usersMessages sentMessages received
Oct 2016 23119 2972 58,711 465,976
Nov 2016 23417 2846 60,390 481,658
Dec 2016 23652 2936 41,359 380,449
Jan 2017 23819 2583 57,512 457,027
Feb 2017 23901 2603 55,449 447,114
Mar 2017 23975 2690 60,925 492,048
Apr 2017 24001 2553 42,259 417,938
May 2017 24195 2547 54,468 493,036
Jun 2017
Jul 2017
Aug 2017
Sep 2017

Antivirus/Antispam checking via Symantec Messagelabs

The hosted service which undertakes antivirus and antispam checking of messages sent to and from Birkbeck.

Messages scannedMessages scanned inboundMessages scanned outboundMessages containing malware inboundMessages containing malware outboundMessages stopped as spam inboundMessages stopped as spam outbound
Oct 2016 1,135,581 887,594 247,987 6613 1 220,308 0
Nov 2016 1,142,825 923,753 219,072 9,642 2 230,346 0
Dec 2016 918,579 773,743 144,836 82,62 0 221,894 0
Jan 2017 1,056,022 840,805 215,217 6,396 0 193,893 0
Feb 2017 997,702 798,987 198,715 7,888 0 180,164 0
Mar 2017 1,117,273 905,683 211,590 8,779 1 222,692

0

Apr 2017 885,576 717,366 168,210 7,375 1 163,302

 0

May 2017 1,012,232 794,142 218,090 12,900 0 136,865 0
Jun 2017 954,279 754,576 199,703 4,149 0 151,962 0
Jul 2017
Aug 2017
Sep 2017

A note about mail delivery: a message sent from an external user at another organisation to a Birkbeck email address (@bbk.ac.uk) will hit the Messagelabs servers where it is checked first, and if accepted will pass to the Birkbeck mail gateways (where it will be checked again), and then directed to the relevant email system. A message sent to Birkbeck gmail (@mail.bbk.ac.uk) from the same sender will route directly to gmail. A message sent from a Birkbeck Exchange user to another Exchange user will remain with Exchange (does not pass through the mail gateways). A small proportion of messages will be counted twice, particularly where distribution lists are used.