Knowledge Base
The knowledge base is a library of 'how-to' documents and guides that will help you get to grips with core software and services provided by Birkbeck.
You can read the documents online, or save or print them for future reference. Some require your ITS username and password to access.
eRegisters
- eRegisters is Birkbeck's electronic class register system. Students should register their attendance in all teaching events.
- Guide for students (PDF document)
- Watch our eRegisters video
File STORAGE
- Go to the Microsoft 365 page for information about OneDrive for Business.
Library guides
- Endnote web for referencing (Moodle)
Microsoft 365 applications and services
- Online courses for Microsoft 365 applications and services are available in LinkedIn Learning. Login with your Birkbeck username and password.
- Links to Microsoft videos, help and learning for the following apps are available on the Microsoft 365 page.
- Teams
- OneDrive
- Outlook
- Word
- Excel
- Powerpoint
Printing
Remote working
- To download and set up a VPN client for your device, please log in to My Birkbeck click Menu at the top, then select My records > My Software. Click the version you need under 'Fortinet VPN Client'.
- Virtual private network (VPN) drive mapping instructions
- Windows PC (PDF document)
- Mac OS (PDF document)
- If you need to connect remotely to a PC in one of the IT workstation rooms please follow the instructions in the Remote Labs guide (Word file).
Scanning documents
- Scanning quick guide (PDF document)
Security
- Ransomware (PDF document)
- Securing data using encrypted memory sticks (PDF document)
Training
- All students have free 24/7 access to LinkedIn Learning (replacing Lynda.com), a continually evolving library of thousands of training videos and tutorials covering a wide range of software (including Microsoft 365), technology and business topics. Click the link and log in with your Birkbeck username and password.
Usernames and passwords
Web authoring
- Maintaining and editing your website in Plone (Word document)
Wireless and Mobile
Workstation rooms
- List of software available in PC workstation rooms (PDF document)
- Acceptable use of ITS workstation rooms (PDF document)