IT facilities at Stratford

Students at University Square Stratford (USS) can access all of the computing and IT facilities they need to succeed in their studies.  

ACCESSING FACILITIES 

You can scan your Birkbeck ID card at the turnstiles to access the USS building, while your ITS username and password will give you access to computing facilities.

DESKTOP COMPUTERS 

  • Birkbeck staff and students can use any one of 64 open-access desktop computers available at USS. Each computer offers a standard Windows environment, with all of the associated software for everyday computing.
  • How to log in:
    • enter the username: bbkuser 
    • enter the password: BBKacce55 (note: this is case sensitive) 
    • on the second login screen, enter your Birkbeck username and password.  

DISABLED STUDENTS

  • Birkbeck students with disabilities and dyslexia can access a range of specialist software and IT facilities at Stratford. 
  • The computers in the Weston Learning Centre have the following software installed: 
    • ClaroRead: text-to-speech and conversion of PDF files into text
    • MindView: mind-mapping. 
  • Laptops are available for use at the Weston Learning Centre with the following software installed (please contact the Learning Support Advisers in the Centre to borrow a laptop): 
    • ClaroRead, text-to-speech and conversion of PDF files into text 
    • Dragon: speech-to-text for dictation 
    • JAWS: screen-reading  
    • MindView: mind-mapping 
    • ZoomText: screen magnification. 
  • Please contact the Disability and Dyslexia Service for specialist help and support at Stratford. 

PRINTING AND COPYING

  • Printing is charged in the usual way. 
  • To print in black and white, select USS Mono and to print in colour, select USS Colour.  
  • Your printing won't appear until you log in to the printer: hold your Birkbeck ID card against the touch panel display and select the print button. You can then select what you want to print. 
  • If you have problems accessing printing facilities, please contact USS reception.
  • Students can add credit to their printer account via the print account recharging system, which will credit your account within 15 minutes. 

WIRELESS NETWORK (WIFI)

GETTING HELP

  • IT services are operated by the University of East London (UEL). They can provide practical, face-to-face support and advice - contact them at the USS reception. 
  • Learning Support Advisers may also be able to help you with basic IT queries - you can find them in the Weston Learning Centre and in the Stratford Campus Library. 
  • For other IT queries, please contact us through Ask.