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How to make a counselling appointment

Coronavirus updateCurrently, the Counselling Service is operating digitally via Microsoft Teams. We're offering appointments via video call. If you have any queries about the Counselling Service, please contact us by telephone to speak to one of our Wellbeing Services Administrators or .

If you would like to make an appointment for an initial consultation with one of our counsellors, please  with your name, student ID, gender, telephone number and email address

We have also updated our Counselling Agreement. You will be asked to complete and return the agreement if you wish to access counselling. 

Counselling registration form

Once we have received your details via email, a member of our team will send you a registration form to complete and return. The registration form will ask you to provide us with information about the way you are feeling and how this is affecting your studies. You will also be able to tell us more about your availability and highlight day and time preferences, which will allow us to offer you a suitable appointment.

Appointment waiting times

Once you have returned your completed registration form, we will offer you an appointment for an initial consultation via email. We aim to offer you an appointment within two weeks of you completing the registration form and questionnaires sent to you following your initial enquiry. However, during peak periods the wait for an appointment will be longer.

Appointments are available between 10am and 4pm Monday to Friday, and until 8pm on Tuesdays and Thursdays. Please note that late appointments on Tuesdays and Thursdays are during term time only.

Confirming your appointment

Once you have been offered an appointment, it is very important that you confirm within 48 hours of the offer that you will be attending. If you do not confirm, the appointment slot may be offered to another student. 

Where we are

The Counselling Centre is based in G21 on the ground floor of the main building. We also have two counselling rooms on the 4th floor of the main building.

If you have any queries about the Counselling Service, please contact us by telephone or come to the Wellbeing drop-in.