Knowledge Base
The knowledge base is a library of 'how-to' documents and guides that will help you get to grips with core software and services provided by Birkbeck.
You can read the documents online, or save or print them for future reference. Some require your ITS username and password to access.
eRegisters
- eRegisters is Birkbeck's electronic class register system. Students should register their attendance in all teaching events.
- Guide for students (PDF document)
- Watch our eRegisters video
File STORAGE
- Go to the Microsoft 365 page for information about OneDrive for Business.
Library guides
- Endnote web for referencing (Moodle)
Microsoft 365 applications and services
- Online courses for Microsoft 365 applications and services are available in LinkedIn Learning. Login with your Birkbeck username and password.
- Links to Microsoft videos, help and learning for the following apps are available on the Microsoft 365 page.
- Teams
- OneDrive
- Outlook
- Word
- Excel
- Powerpoint
Printing
Remote working
- To set-up and connect to the VPN follow the instructions in these install guides (requires login to Microsoft 365 with your Birkbeck email address and password):
- Virtual private network (VPN) N drive mapping instructions
- If you need to connect remotely to a PC in one of the IT workstation rooms please follow the instructions in the Remote Labs guide (Word).
Scanning documents
- Scanning quick guide (PDF)
Security
- Ransomware (PDF document)
- Securing data using encrypted memory sticks (PDF)
Training
- All students have free 24/7 access to LinkedIn Learning (replacing Lynda.com), a continually evolving library of thousands of training videos and tutorials covering a wide range of software (including Microsoft 365), technology and business topics. Click the link and log in with your Birkbeck username and password.