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Contact us

My Birkbeck Student Advice

Telephone enquiries

  • You can telephone us on 020 7631 6316:
    • Monday, Tuesday, Wednesday, Thursday: 12:00 to 18:00
    • Friday: 12:00 to 17:00
    • Saturday and Sunday: closed
    • We're also on Twitter and Facebook.

Student Advice Centre opening hours

  • Staff are on hand to provide help and advice:
    • Monday, Tuesday and Thursday: 10:30 to 18:30
    • Wednesday: 11:00 to 18:30
    • Friday: 10:30 to 17:00
    • Saturday: 12:00 to 17:00
    • Sunday: closed
  • Out-of-term opening hours:
    • Monday to Thursday: 11:00 to 18:00
    • Friday: 11:00 to 17:00
    • Saturday: 12:00 to 17:00
    • Sunday: closed

Queries we can help you with

  • We can help to signpost you to the relevant department to deal with:
    • advice on how to fund your studies, e.g. student loan
    • first point of contact for funding issues
    • student hardship fund advice and application
    • your application and enrolment queries
    • general information about any aspect of your studies at Birkbeck
    • getting referred to specialist staff for more in-depth professional support
    • frontline face-to-face advice
  • You can also use the self-service terminals to access information. The My Birkbeck Student Centre is located in the main building at Torrington Square (WC1). Just turn left when enter the main entrance.

Postal address (find us):

  • Birkbeck, University of London, Malet Street London, WC1E 7HX

Stratford key contacts

Your feedback is important to us

  • We are constantly looking to improve and develop the My Birkbeck website, so that we can support you better during your studies.
  • If you have any thoughts, ideas or comments about the My Birkbeck site, please complete the 'ask us a question' form selecting 'feedback' from the drop-down list.

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