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My Birkbeck helpdesk

At the My Birkbeck Helpdesk we can help you with:

  • all your application and enrolment queries
  • general information about any aspect of your studies at Birkbeck
  • getting referred to specialist staff for more in-depth professional support
  • making an appointment for one-to-one advice
  • general information about all our courses at Birkbeck

You can also use the self-service terminal to access information. The My Birkbeck Helpdesk is located in the main building at Torrington Square (WC1).

Opening hours

Our staff are on hand to provide the information and advice:

  • Monday to Friday: 12.00pm-6.45pm
  • Saturday: 12.00pm-5.00pm
  • Sunday: closed

Telephone enquiries

If you can't come in, you can phone us:

  • Monday to Friday: 9.00am-6.00pm
  • call: 0845 601 0174
    If calling from outside the UK: +44 (0)20 7631 6249 / 6435 / 6692

Central enrolment enquiries (certificates and short courses)

If you want to find out more about or enrol on one of our certificates or short courses, please call us:

  • Monday to Friday: 9.00am-6.00pm
  • call: 020 7631 6651
    If calling from outside the UK: +44 (0)20 7631 6651

Give us feedback on our web site or student services