Ask Us

Ask your question via FASTRAQ (Fast Answers To Regularly Asked Questions)

We have created a knowledgebase of all of the frequently asked questions we receive in the Library and will continue to add to this.

Why not search for an answer to your query by entering a keyword or two to see the answer below?

Knowledgebase search

Still can't find your answer?

Ask your question using our email form via the Ask us! button  or  Chat with a Librarian see below:

Use chat to (text) with staff 12noon to 6pm weekday - during term time.

How do I ...?

Frequently asked questions. Click on the headings below to see if your question is listed.

Join and use the Library?

Find and borrow Library materials?

Use other libraries and interlibrary loans?

Use the computers, photocopiers, printers and scanners?

Use online resources/BLE/VLE?

Get help with searching/citing/managing references?

Use the library from a mobile device?

If your question is not listed in the drop down menus above, please call the Library help desk on 020 7631 6063 or email library-help@bbk.ac.uk .