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IT Services

SURVEY FEEDBACK

You said: enhanced online learning

  • We have trained over 700 teaching staff to help them deliver teaching online more effectively, and we have provided you with a simplified way to access computing resources via Remote Labs.
  • We have completely overhauled the look and feel of courses in Moodle and introduced a new visually appealing tiles format used across most modules.
  • We have doubled the number of LinkedIn Learning licences.

You said: Improved learning experience

  • All students have access to Microsoft 365 and Microsoft Teams for their course, as well as a Microsoft Exchange online mailbox.
  • We have adapted our support to focus on telephone and online support, and are rolling out a new digital phone system across the college that includes a webchat facility.

You said: Upgraded accessible resources

  • We have introduced ReciteMe to Moodle, as well as a new look and feel to My Birkbeck which has significant usability and accessibility improvements.