Classroom technology (inc. hyflex) guidance and support
Find out how to navigate the AV and Hyflex equipment in Birkbeck’s teaching rooms and information about our workstation rooms.
Hyflex rooms
Birkbeck staff have access to a comprehensive Classroom Technology Guide to make the best of the hyflex technology installed in many Birkbeck classrooms.
Users can use classroom technology in ‘Hyflex mode’, ‘Presentation mode’ and by using their own laptop.
Hyflex mode activates all three screens in the room, making it more suitable for online sessions. It also offers the presenter greater flexibility in sharing and displaying content within the room.
Presentation mode duplicates the PC monitor on two touchscreens and should therefore be used for in-person sessions.
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Hyflex mode
- Press the 'Start' button on the Extron panel and then select 'HyFlex'.
- On the main screen of the Extron panel, you will see controls for ‘Left Screen’, ‘Right Screen’, and ‘Rear Screens’. The left monitor on the lectern is the main PC monitor (i.e., for login) and matches the ‘Left Screen’ in the room; the middle monitor and the right monitor on the lectern match the room's ‘Right Screen’ and ‘Rear Screen' respectively.
- Use your Birkbeck email address and password to log in on the classroom PC. If you are not an enrolled student or a member of staff, you may be provided with an ITS username and password (for example, when hiring a room). More details about logging in as an external user can be found on the usernames, passwords, and MFA page of our website.
- All client desktop applications launch on the left monitor (and ‘Left Screen’). Organise your content by clicking on and dragging any application to the right onto the middle monitor (and ‘Right Screen’) and further to the right onto the right monitor (and ‘Rear Screen’).
- If you want to hide content, you can choose “Blank All” from the ‘Blank Screen’ option on the left-hand side of the Extron Panel. You can also blank any one of the monitors, thus turning it into a ‘confidence’ monitor by pressing the relevant button in the same screen.
- Launch your preferred browser (MS Edge or Chrome) by clicking the icon on the desktop or by using the Windows Search navigation bar at the bottom of the screen to find and launch it.
- Launch your preferred videoconferencing software by clicking the icon on the desktop or by searching for it using the Windows Search navigation bar at the bottom of the screen. You can also use web versions of any videoconferencing platforms via a web browser.
- Make sure the correct AV settings are selected before launching or joining an online session. The AV equipment in the rooms is labelled as follows:
- ‘Camera’ - INOGENI CAM230
- ‘Microphone’ - Echo Cancelling Speakerphone (DMP Plus USB#1)
- ‘Speaker’ - Echo Cancelling Speakerphone (DMP Plus USB#1)
- Share your content by using the share functionality of your videoconferencing software.
- If you want to use or share a digital whiteboard, you can open myViewBoard from the desktop and control it from the touchscreens. If you prefer to use a different whiteboard application, search OpenBoard from the start menu and control it from the touchscreens. If you are using MS Teams, you can use and share the MS Whiteboard integrated in the software.
- At the end of your session, remember to exit all applications open on the Desktop (and log out from any of them if required).
- Click on the Windows button in the middle of the Windows bar at the bottom of the Desktop. Next, click on your name, then on the three dots, and select 'Sign out'.
- Tap ‘Power Down’ from the top right-hand corner of the panel. This should send the Extron Panel back to the ‘Start’ screen and put the touchscreens in the room in stand-by/power safe mode.
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Presentation mode
- Press the 'Start' button on the Extron panel and then select 'Presentation'.
- The left monitor on the lectern is the main monitor. The content displayed on this monitor will be replicated across all touchscreens in the room. The middle and right monitors are ‘confidence’ monitors.
- Use your Birkbeck email address and password to log in on the classroom PC. If you are not an enrolled student or a member of staff, you may be provided with an ITS username and password (for example, when hiring a room). More details about logging in as an external user can be found on the usernames, passwords, and MFA page of our website.
- Launch your preferred browser (MS Edge or Chrome) by clicking the icon on the desktop or by using the Windows Search navigation bar at the bottom of the screen to find and launch it.
- If you want to use a digital whiteboard, you can open myViewBoard from the desktop and control it from the touchscreens. If you prefer to use a different whiteboard application, search OpenBoard from the start menu and control it from the touchscreens.
- At the end of your session, remember to exit all applications open on the desktop (and log out from any of them if required).
- Click on the Windows button in the middle of the Windows bar at the bottom of the Desktop. Next, click on your name, then on the three dots, and select 'Sign out'.
- Tap ‘Power Down’ from the top right-hand corner of the panel. This should send the Extron Panel back to the ‘Start’ screen and put the touchscreens in the room in stand-by/power safe mode.
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Using your laptop
- Connect your laptop via either the HDMI or the USB-C cable available on the lectern (near the keyboard and mouse).
- To gain full control of the classroom camera(s) and microphone(s), please also plug in the USB-A cable - if you are an Apple user, you may have to source a suitable adapter.
- Press the 'Start' button. The default setting is PC; the left monitor on the lectern is the main monitor.
- Select the applicable media input, e.g., HDMI, USB-C from the top of the Extron Panel.
- Your laptop display settings should default to 'Extend'. This means that our laptop display works as a ‘confidence’ monitor. As such, you can drag any content to the right to make it show on the touchscreens (and on the left monitor on the lectern).
- No login on the classroom PC is required. Use your laptop and make sure you have access to all the applications you need to run your session(s).
- At the end of your session, Tap ‘Power Down’ from the top right-hand corner of the panel. This should send the Extron Panel back to the ‘Start’ screen and put the touchscreens in the room in stand-by/power safe mode.
Non-hyflex rooms
The following equipment is standard in Birkbeck teaching rooms in Gordon Square and Russell Square:
- PC
- data projector (or large screen in small rooms)
- whiteboard
- sound reinforcement
- lecture recording (Panopto)
- AV control panel with inputs for laptops (there are two types - see below)
- telephone.
Lecture theatres have a lectern and additional fixed equipment, including visualiser and microphone, all controlled from a touch screen panel in the lectern.
Other equipment, such as conference microphones, can be booked. Staff should add these when booking a room, and external visitors should discuss their requirements with the Room Bookings team.
AV control panels
The following spaces are equipped with touch control panels:
- Malet Street lecture theatres
- Clore Management lecture theatre B01
- Russell Square classrooms (30) and G10 (28RS)
- Euston Road lecture theatre 402
- Cinema at 43 Gordon Square.
Instructions are available in the Touch panel guide (PDF file).
The following spaces are equipped with push-button control panels:
- Malet Street classrooms (Basement and first to sixth floors)
- 28 Russell Square classrooms
- 43 Gordon Square classrooms.
Instructions are available in the Push-button panel guide (PDF file).
IT&AV staff can provide AV support for events, photographic services for teaching and guidance on using Panopto.
Workstation rooms
Birkbeck provides several workstation rooms at Malet street.
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General Guidelines
Guidelines for use: we expect our users to abide by our guidelines on acceptable use of ITS workstations and IT Security. You need a Birkbeck username and password to log in to the PCs.
You can find out which software is available in each room by checking our list of available software.
Bookings: external users wishing to book a workstation room should contact Birkbeck Room Bookings.
Students cannot book workstation rooms, but they are welcome to ask the front-of-house team if there are rooms available to use.
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Workstation rooms location
MAL 413:
- WiFi available
- Fixed Data Projector
- Capacity: 27
MAL 414:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Capacity: 34 (or open partition with MAL415: 64)
MAL 415:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Capacity: 30 (or open partition with MAL414: 64)
MAL 416:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Pull-down screen
- Capacity: 34 (or open partition with MAL417: 64)
MAL 417:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Pull-down screen
- Capacity: 30 (or open partition with MAL417: 64)
MAL 422:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Fixed Whiteboard
- Scanner
- Capacity: 22 (or open partition with MAL423: 60)
MAL 423:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Fixed Whiteboard
- Capacity: 38 (or open partition with MAL422: 60)
MAL 457:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Pull-down screen
- Scanner
- Capacity: 23
MAL 458:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Pull-down screen
- Scanner
- Capacity: 23
MAL 534:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Fixed 2x Whiteboard
- Fixed VHS/DVD player
- Fixed 12 workstation PCs
- Capacity: 48
There is a sub-room at the back which has 10 workstation PCs.
MAL 536:
- WiFi available
- Fixed Data Projector
- Fixed PC
- Pull-down screen
- Scanner
- Capacity: 29
How to get help
For help during a lecture or an event, please contact the User Services team by telephone:
- extension 3456 (inside Birkbeck)
- +44 (0)20 3926 3456.
For other support, please use Ask in My Birkbeck for Staff.
If you are a member of Birkbeck staff and teaching in external venues, you will find AV and log-in information from your teaching timetable (click the link within your timetable for more information).