Contact us
Ways to contact the Library and the User Services team
- ASK us a question: Ask us a question
- Email us: email us
- Phone us: +44 (0)20 3926 1400
- Make a click-and-post request: make a request via this Birkbeck Library item request form.
- Follow us on social media: Instagram
- Access your account: access your account (My Account, for requests, saved searches).
- Return your books by post: BOOK RETURNS, The Library, Birkbeck, University of London, Malet Street, Bloomsbury, London WC1E 7HX.
- To visit the Library: the entrance is via Torrington Square, on the right-hand side, on the ground floor, of the main building, number one on the map of Birkbeck building locations.
Other services and contact details
-
Immersive Learning Centre
For questions about digital equipment use and ILC facilities
-
Library services
- Archive - David Bohm
- Archive - Sir Bernard Crick
- Birkbeck Data Repository (BiRD) for research data management
- Birkbeck Institutional Research Online (BIROn) for open access to Birkbeck research
- email us re BIROn
- call +44 (0)20 3926 1437
- Copyright enquiries (staff)
- email us re Copyright
- call +44 (0)20 3926 1450
- Digitisation service (staff) and previously digitised material
- Disability and Dyslexia Support
- email the Disability and Dyslexia team
- call +44(0)20 3926 1441
- Eresources (ejournals, databases, and ebooks general and access enquiries)
- Exam papers
- Image collections and digital media (JSTOR)
- email us re Images and digital media
- call +44 (0)20 3926 1452
- Interlibrary loans
- email us re Interlibrary loans
- call +44 (0)20 3926 1449
- User Services (loans, reservations, renewals and membership, and the physical environment of the Library)
- email User Services team
- call +44 (0)20 3926 1400
-
Senior Management Team
- Robert Atkinson - Director of Library Services
- Elizabeth Charles - Assistant Director Content and Delivery
- Aidan Smith - Assistant Director Academic Services
-
Academic services Librarians
- For contact details and information about your Academic Services Librarian, please consult the Academic Services Librarian page.
-
Feedback and complaints
- Feedback: your feedback is very important to us - email us to let us know about your Library experience.
- Complaints: please speak to a member of Library staff if you are unhappy with our service.
- If you feel your complaint has not been adequately resolved, email Catherine Lauriol, our User Services Manager.
- If having done this, you remain unhappy, you can use the College's Student Complaints Procedure.