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CIMR Debates in Public Policy: The Role of Trust in Shaping Employee Experiences with Generative AI

When:
Venue: Birkbeck Central

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In the past couple of years, organizations have introduced generative AI at work by adopting licensed applications, developing their own solutions, alongside establishing new governance structures and policies.

Today’s CIMR debate focuses on what these changes mean for employees. Does access to generative AI help us work more effectively and feel more motivated, or does it increase pressure, leaving us stretched and less effective in our contributions?

As CIMR researchers, we see trust as central to this question. The extent to which employees trust or distrust generative AI shapes how willing they are to rely on it in their tasks. Trust can turn AI into a valued aid that enhances performance, while distrust can make its use feel burdensome or overwhelming.

We would like to explore the organizational factors that foster trust, and how these dynamics influence employee wellbeing at work.

 

Welcome: Marion Frenz, Birkbeck CIMR

Chair: Marta Mas Machuca, Department of Economy and Business Organization, International University of Catalonia

 

Speakers:

Vasco Vicini, Khepri, Suntera Group, Financial Services

Adebisi Adewusi, Technopolis Group, Research and Consulting Organization

Frederic Marimon, Department of Economy and Business Organization, International University of Catalonia

 

Discussant: Saverio Romeo, Birkbeck CIMR and Westminster University

Contact name: Marion Frenz

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