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Professional Communication

Overview

Module description

This module aims to provide an introduction to the practice of effective professional communication at work and in a higher education context and to develop a sufficient level of key skills for you to function effectively as a postgraduate student in a multicultural education context and as a professional in a multicultural workplace.

Indicative module content

  • Defining Professional Communication
  • Genres of Professional Communication
  • Workplace Culture
  • Identities at Work
  • Gender and Communication in the Workplace
  • Leadership
  • Culture and Politeness at Work
  • Researching Professional Communication: Methods and Research Ethics
  • Professional Communication Skills (emails, social media, interviews, meetings, etc)