Operations Management
Overview
- Credit value: 15 credits at Level 5
- Convenor: Dr Sorin Piperca
- Tutor: Ajay Marwaha
- Prerequisites: Management Studies I and Management Studies II
- Assessment: a 3500-word essay (100%)
Module description
In this module we present you with a managerial perspective on operations management, examining the strategic context of its contribution to the overall success of an organisation. We cover a range of key management decisions, taking a comparative approach to manufacturing and service organisations.
Indicative syllabus
- The strategic role of operations management
- Product and process design
- Supply chain management
- Capacity planning and control
- Inventory management
- Project management
- Quality control and continuous improvement techniques
- Risk management
- Corporate social responsibility
Learning objectives
By the end of this module, you will be able to:
- describe the principal tools, concepts and techniques covered in each lecture topic and explain why they are necessary
- discriminate between and evaluate different approaches to operational efficiency
- discuss relevant applications of operations practice in service and manufacturing contexts.