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Knowledge Management


  • Credit value: 15 credits at Level 6
  • Convenor and Lecturer: Federica Rossi
  • Prerequisites: Management Studies I and Management Studies II or Introductions: Understanding the Business World
  • Assessment: a 3000-word essay (100%)

Module description

This module provides an introduction to key concepts and theories in innovation studies. We examine how firms manage innovation processes, explore different knowledge sources for innovation and look at innovation strategies. A range of different methods used by firms to protect their innovations from imitation is evaluated. You will also learn about wider framework conditions that have a bearing on business innovation, including availability of finance for innovation, public policies and agencies promoting innovation.

Indicative module syllabus

  • What is knowledge and different types of knowledge creation
  • Knowledge management and organisational learning
  • Balancing exploration and exploitation of knowledge
  • Measurement of knowledge and intellectual capital
  • Digitisation and big data analytics
  • External knowledge sources, transfer and absorptive capacity
  • Knowledge transfer mechanisms and the role of intermediaries, including university and businesses linkages
  • Knowledge transfer policies

Learning objectives

By the end of this module, you will be able to:

  • distinguish between different types of knowledge and knowledge creation processes
  • identify key factors influencing firms' learning and knowledge creation performance
  • appreciate the relevance of intellectual property rights and knowledge transfer policies in specific contexts
  • understand the impact of different types of knowledge on the firm, economy and society as a whole.

Recommended reading

  • Irma Becerra-Fernandez and Rajiv Sabherwal (2015) Knowledge Management: Systems and Processes, Routledge.
  • Kimiz Dalkir (2005) Knowledge Management in Theory and Practice, Routledge.