Skip to main content



Module description

This module will enhance your knowledge of the theories underlying teamwork. It will introduce frameworks to help you understand the characteristics of effective teams, and will detail the stages of team development and the different roles team members typically play when working in teams. It will also explore what it takes to create high-performing and adaptive teams. This will include an in-depth exploration of groupware technology. 

The module will also build your practical skills and abilities as a team player. It will teach you how to build a high-functioning team, how to optimise team performance and how to effectively deal with team conflict when it arises.

Indicative module syllabus

  • Team formation
  • Team development models
  • Optimising team performance
  • Dealing with conflict
  • Planning and managing teamwork
  • Groupware
  • Text-based groupware tools
  • Video and audio-based groupware tools

Learning objectives

By the end of this module, you will be able to:

  • understand the role and importance of teams in organisations
  • define the key characteristics of effective teams
  • explain the team development lifecycle
  • recognise the key interpersonal skills needed to work in teams
  • understand the digital technologies used to facilitate teamwork
  • work effectively as part of a team.