Service Level Agreements

Below are working documents for the Service Level Agreements for the Professional Services departments of Birkbeck.  The Core Service Level Agreement is for all Professional Services.

Any comments or amendments to be sent to Chris Terrey, Secretary's Office, for transmission to the relevant personnel.

Core Service Level Agreement 

Business Relations 

College Secretary's Office

Estates and Facilities

External Relations

Finance

Health and Safety

Human Resources 

IT Services

Library

Planning and Business Systems 

Registry Services