National Student Survey Results

Each year the NSS results are analysed by the Quality Enhancement and Validation section of Registry Services prior to these being sent to all Departments, some for information only, others highlighting items requiring responses (see below).  Departments are asked to provide a response to those matters highlighted in terms of explaining why low/declining mean scores might have occurred as well as detailing any action that has already been put in place/will be put in place to try to rectify this for future years. 

2011 NSS Reports sent for information only:

• The NSS Questionnaire 2011 plus the five optional sections/groups of questions.
• 2010 Summary Results and 2011 Summary Results for Birkbeck comparing the College with the sector as a whole.   
• 2010 Snapshot Results and 2011 Snapshot Results for Birkbeck as a whole and for all JACS Subject Areas (2010)/Departments (2011) (To view this file please enable the content and then press key ’F5’.  Please select Birkbeck or the Department/JACS Subject Area from the drop-down list given). 
• The 2011 results for all Higher Education Institutions (mean scores only) in relation to Birkbeck.
• The 2011 results for all Multi-Faculty London Higher Education Institutions (mean scores only) in relation to Birkbeck.
• Birkbeck Overview Results 2011.
• Open comments for 2011.  If you would like to read through the report and make any comments please feel free to do so.

2011 NSS Reports sent for Consideration/Possible Action:

• Responses to all 22 questions in the survey for all Departments .
• Responses to the 5 optional sections/groups of questions plus one institution specific question in the survey for all Departments (please note some Departments are not listed because there were no responses).

*Please note that, as last year the results were by JACS Subject area, there are no scores for the previous year by Department.*

The responses include the following highlighted categories: 'Highest Mean; 'Lowest Mean; ‘Matters Highlighted for Consideration/Action'.  The latter are those items with a mean of below 3.5.  These figures have been highlighted to assist in the interpretation of the tables by indicating student responses by Department relative to other Departments and where responses have changed over time. 

Matters of significance/concern will be flagged up for possible action by key College committees following the Department’s consideration of the results