Human Resources

1.0 Purpose Of The Procedure

The following procedure outlines the processes and management methods to be used for managing performance issues and to help employees improve their performance to meet the standards required.

Performance issues may be due to lack of ability, skill or experience, or to a lack of adequate training and/or supervision.  It is expected that the majority of performance management issues can be resolved informally through discussion and co-operation. The College and its employees should always seek to resolve issues at as local a level as possible and via informal methods in the first instance. Employees will be given reasonable support and encouragement to reach a satisfactory level of performance.  Where an issue cannot be resolved informally, it should be pursued through the formal procedures.

If it is established that issues are related to conduct i.e. employee’s attitude or negligence, rather than performance, the Disciplinary and Dismissal Procedure should be followed.  If it is established that issues are health-related, the Sickness Absence Policy should be followed. 

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The HR team is based on the first floor of Egmont House
Postal address: Human Resources, Birkbeck, University of London, Malet Street, London WC1E 7HX
Email: humanresources@bbk.ac.uk