Knowledge base

quick-guide-scanning.pdf: A quick guidance document issued by Birkbeck's IT Services on scanning.
internet-on-windows.pdf: Guidance from Birkbeck's IT Services on using the internet on a Windows operating system.
evaluating-internet-resources.pdf: Guidance from Birkbeck's IT Services on evaluating the quality of web resources.
advanced-web-search.pdf: Guidance from Birkbeck's IT Services on how to carry out advanced web searches.
ransomware.pdf: Guidance from Birkbeck's IT Services about dealing with ransomware.
usb-stick.pdf: Guidance from Birkbeck's IT Services on using USB sticks.
encrypted-usb.pdf: Guidance from Birkbeck's IT Services on using encrypted USB sticks.
spss-installation-guidelines.pdf: Guidance from Birkbeck's IT services on how to install SPSS on your computer.
mac-spss-installation-instructions.pdf: Guidance from Birkbeck's IT services on installing IBM SPSS 22 for Mac OS.
arcgis-installation-guidelines.docx: Guidance from Birkbeck IT services on how to install ARCGis.
software-on-its-workstation-computers.pdf: This is a guide to the software that is currently on ITS workstation computers at Birkbeck.
virtual-desktop.pdf: Instructions for Birkbeck staff on downloading, installing and running the VMWare View Client for virtual desktop access.
voicemail-user-guide.pdf: A guide to using the voicemail system at Birkbeck, University of London.
voicemail-quick-reference-guide.pdf: A quick reference guide to using the voicemail system at Birkbeck, University of London.
vpn-mapping-n-drive-windows.pdf: Guidance from Birkbeck's IT Services on how to map your N drive after connecting to a VPN (for Windows OS).
vpn-mapping-n-drive-mac-os.pdf: Guidance from Birkbeck's IT Services on how to map your N drive after connecting to a VPN (for Mac OS).
booklet-printing-options.pdf: Guidance from Birkbeck's IT Services on printing booklets from workstation PCs.
scanner-application.exe: Scanner software for eRegisters scanners
scanner-driver.exe: Scanner driver for eRegisters
eregisters-students.pdf: Information about Birkbeck's eRegisters system for students.
remote_lab_instructions.pdf: Remote Lab instructions