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Survey feedback

You said: It is stressful to have to remember to renew our books and to get fined when they’re overdue

  • We introduced automatic renewals in August so that all books are automatically renewed on your account unless they are requested by another library user. We send you regular statements with a list of books that you have on your account. All past fines were waived to mark the start of this new service.

You said: We want more e-books for our course

  • The Library provided access to an additional 200,000+ e-books, including one e-textbook per module. In preparation for the new academic year, we scanned and created links to over 2000 book chapters and journal articles for Moodle.

You said: We missed access to books when the Library closed because of the pandemic

  • We started Click-and-Collect and Click-and-Post services at the end of July to give you access to printed books. We have maintained the Click-and-Post service for all students since then.

You said: We missed access to study spaces when the Library closed because of the pandemic

  • As soon as we could, we reopened the Library building and created a safe environment for those of you who needed a space to study. We remained open throughout the autumn term and during the holidays.