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Consumer Law (Level 5)


  • Credit value: 15 credits at Level 5
  • Convenor and tutor: Stephen Bunbury
  • Assessment: an individual or group presentation with 500-word individual briefing sheet (100%)

Module description

In this module we introduce you to various types of complaints a consumer may make against suppliers of goods and services. We will consider the civil and criminal law remedies available to consumers.

The module is designed to focus on the Consumer Rights Act 2015, the Consumer Credit Act 1974 (which has now been amended by the Consumer Credit Act 2006) and Regulations in relation to online transactions. We will also consider claims for misrepresentation and unfair terms.

Learning objectives

By the end of this module, you will be able to:

  • demonstrate an in-depth knowledge in relation to the legal issues involved in consumer transactions
  • understand contractual law issues arising in consumer contracts
  • understand the importance of risk, legal title, description, quality and fitness in consumer contracts
  • identify the duties of buyer and seller during consumer transactions involving the sale of goods and consumer credit transactions
  • provide written advice in relation to remedies available in consumer contracts
  • understand the rights of the consumer in contracts for the sale of goods, supply of services and credit contracts
  • understand the various criminal offences available in relation to consumer transactions
  • identify the difference between criminal and civil liability
  • demonstrate legal research skills and problem analysis.