School of Business, Economics and Informatics

The School of Business, Economics and Informatics (BEI) is committed to ensuring that our students are given opportunities to develop the full range of their potential, and see our teaching provision as an important part of supporting you in developing your skills. We therefore actively review our teaching practice and associated processes - the feedback given through the National Student Survey (NSS) is an important source of information informing that review.

Here are some of the developments we have introduced following previous NSS feedback.

You said: You wanted the College to offer more academic support

  • We have increased the amount of learning support available through specially trained tutors, particularly increasing the support for the development of maths and statistics skills.
  • We have strengthened the role of Personal Tutors, and worked to ensure that all students are aware of who their Personal Tutor is and how to access them.
  • We have increased our use of online resources in a range of areas, including the development of a bespoke Birkbeck learning app to allow students to interact more easily and to access information through mobile technology.

You said: Good quality assessment with prompt and useful feedback is important to you

  • We have improved the My Birkbeck pages to provide you with better information relating to assessment and feedback.
  • We have worked to ensure that students are aware of the criteria by which their work will be judged.
  • We also publish our marking and moderation policies so that the marking process is transparent.
  • We actively monitor how well different types of assessment allow students to demonstrate achievement, amending modes of assessment where appropriate.

You said: you value getting support with personal development and employability

  • We are working to ensure that all students are aware of the employability activities available to them, both inside and outside the formal curriculum.
  • Birkbeck Talent, the College’s own professional recruitment service, is available both to students and to recent graduates.

You said: The College could offer better services to support your experience

  • We are extending our use of learning technology, to increase the number of lectures recorded and to enhance the range of learning materials available online.
  • We have redesigned module feedback forms to ensure that we get a clear view of what is important to students.