School of Business, Economics and Informatics

At the School of Business, Economics and Informatics, the pursuit of innovative research lies at the heart of our activity, informing our teaching and our extensive interactions with business, government, the public and other organisations.

You said: You wanted the College to offer more academic support

  • We are giving more detailed guidance about plagiarism for students doing essays and dissertations.
  • We have provided an extra 0.5FTE learning support post specially dedicated to mathematics and statistics support.
  • The Programme Director on the undergraduate Maths and Stats programmes arranged more office hours in August and September to increase the availability of 1:1 advice on module choice.
  • We are increasing contact with students through tutorial meetings and meetings with programme directors.
  • The role of personal tutors has been strengthened in student academic support.
  • During Reading Week, students are able to engage with the module team using discussion forums and also a LiveChat event where staff are online for an hour answering questions in real time.
  • Staff on the Organizational Psychology module started to engage with students via Moodle before the start of term, enabling students to prepare for the module effectively and to feel more connected to the College during the summer holidays.
  • We have improved the information on our Student service pages to provide you with academic support information and contact details.

You said: Good-quality assessment, and speedy and useful feedback is important to you

  • There has been continued improvement of the departmental rubric for assessing coursework.
  • There has been continuing provision of generic examination feedback, available to students via Moodle.
  • There has been a continuing commitment to the timely return of coursework feedback before the examinations.
  • We have improved the information on the My Birkbeck pages to better provide you with better information regarding assessment and feedback.

You said: You didn't know how your mark had been calculated

  • A new student peer assessment scheme has been introduced to enhance perceived fairness in group work.
  • Action has been undertaken to better understand and address the perennially high failure rates associated with a number of modules.

You said: you value getting support with personal development and employability

  • An end-of-year message to finalists has been introduced – this will draw attention to new support initiatives, including on employability, reminding them of potentially important points of contact, and assuring them of our continuing commitment to enhancing their study experience.

You said: The College could offer better services to support your experience

  • Extensive use has been made of Panopto and Collaborate to record lectures and help sessions etc allowing for a blended learning approach to be taken in a number of modules and for online help sessions to be available at weekends.
  • An extended module questionnaire has been introduced to gather more detailed information regarding assessment, feedback and academic support at the individual module level. Completed forms will be reviewed by the Directors of Studies and the Head of Department to identify where there is a need for improvement and/or where there is best practice which can be disseminated.
  • More resources are being put on Moodle including full lecture notes for all modules.
  • We are recording all lectures from 2016-17 onwards.

You said: the quality of teaching at Birkbeck is excellent. we think we can make it even better

  • The Introduction to Programming module is now taught in smaller class sizes with better supervision of the laboratory sessions.
  • The option of daytime attendance was introduced for the modules Introduction to Programming and Software and Programming 1.
  • On the Organizational Psychology module (one of the largest modules) App-based discussions have been introduced for students to allow them to engage more with each other outside formal teaching time.
  • A number of the modules feature a session run by a practitioner or have seminar tutors who are practitioners.