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The Postgraduate Taught Experience Survey (PTES)

The Postgraduate Taught Experience Survey (PTES) is an annual student satisfaction survey run by the Higher Education Academy (HEA) and supported by Birkbeck. The survey is aimed at all postgraduate taught students, including those registered on MA, MSc, LLM, Postgraduate Diploma and Postgraduate Certificate programmes.

All eligible students are contacted directly by the Communications team and invited to complete the survey online. Students are given the option to complete the questionnaire in hard copy.

What happens with the results?

PTES results are considered as part of the College’s annual programme monitoring process as well as being discussed at the autumn term Teaching and Quality Enhancement Committee.

The PVM Learning & Teaching also meets with Executive Deans and ADs Learning & Teaching of each school to discuss results and invite departments/programmes to develop an action plan to address any issues raised by students.