Arranging support workers

One of the main provisions of the Disabled Students' Allowance is non-medical personal help (NMPH).

This pays for specialist one-to-one support such as:

• note-takers in lectures
• BSL interpreters
• library support or reader support
• dyslexia tutorial support
• mentoring support

How to apply for support

Where you have a recommendation for NMPH support in your assessment of need, we can help you to complete an application form, which in most cases is provided by an agency called Randstad.

Randstad will:

• co-ordinate the recruitment and training of your support worker
• ensure that they are booked to attend your lectures and seminars (for note-takers)
• take responsibility for paying your support worker
• act formally as their employer on your behalf

This is beneficial to you, as it means you can focus your efforts on your course instead of on co-ordinating your support.

What to do if you have problems with your support

If the quality or reliability of the support is not adequate for your needs, you must inform the Disability Office of these difficulties, so that we can assist you in resolving them.