Your email
Email is the main method by which we will contact you, so it's important that we get your email address right. We offer two options:
Login to My Birkbeck Profile to check that we have the correct email address for you.
Using your own email address
Previously, all of our students were required to use a Birkbeck email account in order to stay in contact with us. However, this caused problems, because most of our students already had other email addresses that they preferred to use.
To make it easier for you, you can now use your own nominated email account for all contact with Birkbeck. To ensure that we are using the email address you want us to use, please check your details on My Birkbeck Profile.
Getting a Birkbeck email account
If you want to, you can also use a Birkbeck student email account, which you will be able to access via the web. You will need to use your ITS username and password to access it.
Google is the provider for the hosted student email service. A Google Apps account is created on request; use the 'edit my profile' link within My Birkbeck. Those students wishing to use the service as their default mail service for College communications can also change their contact email address preferences in the same place.
The default format for email address is <username>@mail.bbk.ac.uk. For those who previously had Birkbeck accounts, <username>@students.bbk.ac.uk will continue to work.
While no restriction has been placed on the use of other GoogleApps at present, only the mail service is supported.
If you are having problems with your email, or you suspect you're not getting email you should be, please contact the ITS helpdesk for advice in the first instance.
