About My Birkbeck
My Birkbeck helpdesk
Our helpdesk is your first point of reference for support during your studies with us - with a team of friendly and helpful staff on hand to provide the information and advice you need.
If you need more specialist advice, our team will be able to refer you to the right person for more in-depth professional support, as well as book you an appointment with an advisor. Please drop by or contact us.
My Birkbeck website
On this website, you'll find a range of information, from:
- Student guides: these guides are designed for different groups of students so whether, for example, you’re a certificate-level student, a PhD student or studying in Stratford, you can use these guides to find the information most relevant to you.
- Course administration: all the procedural information you need, from application, enrolment and registration, to exams and assessment.
- Student support: we offer you a range of student support services, including learning support and skills training, careers advice, computing and IT support and library services.
- Get Ahead: Stay Ahead:
Whether you are thinking about starting a course at Birkbeck, have already applied or have already started your course - the Get Ahead: Stay Ahead section of the website provides you with a range interactive tutorials designed to help you find out what studying at Birkbeck is like and equip you with the support and study skills information you need to succeed on your course. - About you: get information on your student records, student card(s), getting proof that you're a student and other personal information.
- Forms and cover sheets
- Rules and regulation
Orientation and induction events
To help our new students settle into Birkbeck, we offer orientation and induction events at the beginning of each academic year.
Induction events are also held across the College which provide more specific information about your course or if you are studying in Stratford or if you are an international student.

