Course Directory
Here is a list of courses and events that Learning and Organisational Development are currently running and have run in the past:
- Academic PDR for Reviewers Workshop
- Application and Interview Preparation for School Manager role
- Assistant School Manager Application Preparation briefing
- Assistant School Managers Interview Preparation course
- Chairing Effective Meetings (where minutes are taken)
- CMI: Introductory Certificate in Management
- CMI: Level 3 Award in First Line Management
- Conducting Workplace Investigations
- Coaching Skills for Managers
- Customer Services event for Team Leaders
- Delivering Service Excellence for Frontline staff
- Development Events for Assistant School Managers: cohort 1
- Development Events for Assistant School Managers: cohort 2
- Development Events for Assistant Deans (Strategic Portfolio)
- Development Events for Assistant Deans (Subject Unit)
- Diffusing Stressful Situations
- Enhancing Skills in Taking Minutes and Servicing Committees
- Essentials of Email Communication
- Handing and Communicating Change
- Handling Difficult Conversations
- Interview Skills
- Introduction to Birkbeck for new staff
- Managing Difficult & Demanding Customer Situations for Frontline Staff
- Managing difficult conversations
- Managing People and Performance
- Events for Executive Deans
- Events for School Managers
- PDR for Reviewees Workshop
- PDR for Reviewers Workshop
- Pre-retirement planning
- Project Management Workshop
- Recruitment and Selection
- Two-day event for Assistant School Managers
- Two-day event for Team Leaders based in Schools
- Understanding and supporting change for Project Managers


