E-Services & Systems Team
The E-Services Team is responsible for the planning, development and management of library electronic information services that are delivered to Library users. The team ensures that content selection, purchasing, licensing, and access arrangements are in place. It also supports colleagues and the user community in exploiting the services to the full. Services include activities such as the setting up of electronic content platforms, maintenance of e-books and e-journals, and production of digitised readings.
The Systems Team manages the Library's Horizon system and IT resources for staff in the Library. The team also has responsibility for the management of the institutional repository (BIROn) and our digital data systems (including Luna).
**For help with accessing our online resources, please contact the Library Help Desk on 020 7631 6063, email library-help@bbk.ac.uk in the first instance**
| General enquiries about the Library IT systems | 020 7631 6373 | library@bbk.ac.uk |
| IT Development Manager Tim Fletcher |
020 7631 6060 | t.fletcher@bbk.ac.uk |
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Systems Manager |
020 7631 6373 | m.draper@bbk.ac.uk |
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Senior Assistant Librarian: Repository (BIROn) and Digital Media Management Paul Rigg |
020 7380 3266 |
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Assistant Librarian: Digital Images and Media (LUNA) |
020 7380 3268 |
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| Head of Library E-Services & Systems and Stratford Librarian Elizabeth E Charles |
020 7380 3261 |
e.charles@bbk.ac.uk |
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Head of Library E-Services & Systems and Stratford Librarian |
020 7079 0875 | e.charles@bbk.ac.uk |
