How do I - use the computers in the Library?
You need a username and password
Most students are given a ITS (IT Services) username and password at the start of their course. If you have not received these you can get them from ITS helpdesk . More details on the ITS Computer Account Pages
PCs: location in Library
- Seminar Room - level 1: There are 30 PCs in the Library's Seminar Room - you can use the computers in this room if it is not booked by Library staff. Timetable of bookings.
- Open area - level 1: There are 41 PCs on Level 1 on the Malet Street side of the building.
If all PCs in the Library are being used, ask at the Help Desk about other computer rooms in College.
Wireless Network
There is a wireless network in the College that covers the College including the Library. Click the link for more information.
What's on the PCs
Once you have logged on you can access the internet, Birkbeck library's electronic resources and some College software programmes (including Microsoft Office).
Help with computing facilities
If you are working in the Library, assistance is available at the Help Desk. Library staff are trained to deal with problems you may encounter when using resources within the eLibrary. If you have a problem with specific software, email or you've forgotten your ITS username and password, you may be referred to the IT Services (ITS) Helpdesk.
Please note: ITS provide help or training courses on general computing, using Word, Excel, etc. Please ask at ITS reception or see the ITS web site. They have self-training worksheets available and also run a programme of courses throughout the year. Email: its-helpdesk@bbk.ac.uk
