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IT Services

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ITS Helpdesk

Tel: 020 7631 6543
Email: its-helpdesk@bbk.ac.uk
In person: Ground Floor,  Malet Street Main Building.

Open Monday to Friday

9:00am to 8:00pm during term time

9:00am to 6:00pm during vacations

The Helpdesk team provides users with a primary point of contact for enquiries regarding ITS staff and services.  The helpdesk staff are able to answer most user queries and provide first-line technical support or direct users to appropriate specialist ITS staff.  Their responsibilities include registering users, dealing with workshop bookings, maintaining and supplying up-to-date ITS documentation, allocating workstation rooms for teaching, selling consumables, and maintaining centralised records for equipment, ITS finances and software licenses. 

 

 

 
IT Services, Birkbeck, University of London, Malet Street, London WC1E 7HX, Telephone: 020 7631 6543, Fax: 020 7631 6556.
Please report any problems with the ITS web site to its-web@bbk.ac.uk.