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The Voicemail Service

The Voicemail service

The Voicemail system installed at Birkbeck is a sophisticated digital system capable of answering calls, queuing callers for a person or Department, or providing and collecting structured information from outside callers.

It also provides a Mailbox facility, with a number of advantages over a standalone answering machine. To use this facility correctly there are a few things to personalise first. It is also important that you know how to leave and retrieve messages, so please review the user guide.

A quick reference guide pdf format to Voicemail features is also available.

If you encounter problems, please contact us at phones@bbk.ac.uk.