IT Services | *** Resolved *** Problems with Telephony at Gordon Square and Tavistock Square

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*** Resolved *** Problems with Telephony at Gordon Square and Tavistock Square

Failed hardware has been replaced.

Please be informed there was a hardware failure overnight on one of the telephony units affecting both inbound and outbound calls at Gordon Square and Tavistock Square.

A temporary fix has been put in place, but it may not last.

An engineer has been called and should be with us in the next 4 hours to replace the faulty unit – this may affect active calls at the time.

I do apologise for the inconvenience this has caused.

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