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***RESOLVED*** Site wide search unavailable on some sites

RESOLVED 13 September 2017 16.50: The problem with the site wide search on the college web sites has now been resolved.

13 September 2017 16.25: We are aware of a problem with the site wide search on the college web site.

You may receive the message 'Unable to connect' when attempting to use the site wide search.  

We are in the process of fixing the problem - this message will be updated when the problem is resolved. Please accept our apologies for the inconvenience caused.

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***RESOLVED*** Problem with staff user authentication - Sat 15 July

20:30 RESOLVED: A problem earlier today caused a number of staff user accounts to be suspended in error. This problem has now been resolved and the affected accounts have been reactivated over the course of the afternoon and early evening.

We are aware of a problem affecting many staff users authenticating to services today (Sat 15 July). Affected users are unable to login to:

  • Email (MS Exchange)
  • Office365
  • My Birkbeck for Staff
  • VPN
  • Workstation PCs

 

We are in the process of fixing the problem - this message will be updated when the problem is resolved. Please accept our apologies for the inconvenience caused.