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Planned Systems work affecting SITS

Planned Systems Work affecting SITS

On Monday December 1st we will be moving the live SITS database onto a new server. This date has been agreed with the Registry, the BSIS team and External Relations.

The MIS team has been working towards this for more than 6 months and we have done a substantial amount of preparation and testing to ensure that all the interfaces and processing will work correctly for the new server.

The current server is over 6 years old and has performed well. However, it is now reaching the end of its life and the new server is substantially faster and more powerful.

The schedule for the changeover is roughly as follows:

20:00 Sunday 30 November        Access to SITS is stopped so that no further updates can be made. The on-line pages (Prospectus ordering, on-line application etc) will be switched to static pages. Users of ‘My Birkbeck Studies’ will see a “Service Temporarily Unavailable” message. The data is then exported from the database on the old server and imported into the database on the new server.

09:00 Monday 1st December        If the export/import has run OK, we will make amendments so that the SITS icons point to the new server.

10:00 Monday 1st December        BSIS Team will do some testing

10:30 Monday 1st December        The system will be available for use and the normal web pages will be available again.

The above timings are a ‘best case’ scenario and if there any problems, it is possible that SITS may be unavailable for some or all of the afternoon as well. Obviously we will try to avoid that, and we will keep you informed.

Additional systems work

A further (and longer) downtime will be needed to do a major software upgrade of the SITS software. We are currently on version 7.4.1 and we are planning to do a double upgrade to 8.1.0 and to 8.1.1. Currently we aim to do this on Tuesday 16th December and it may well take the whole day.

Apologies for the inconvenience caused.

 

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