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Title Modification Date
***Resolved*** Temporary problem with accessing Moodle courses Sep 04, 2018 02:31 PM
Planned maintenance - Business World unavailable from 5pm Tuesday 31 July 2018 Aug 01, 2018 10:31 AM
Urgent maintenance at 20:00 on Monday 23rd July affecting some internal web-based services Jul 23, 2018 09:58 AM
***RESOLVED*** Wifi (Eduroam) Unavailable Jul 23, 2018 02:34 PM
***RESOLVED*** Intermittent Wireless connectivity issues Jun 29, 2018 07:40 AM
**** RESOLVED **** Business World On! currently unavailable Jun 28, 2018 03:16 PM
New Events system to go live on Wednesday 4th July - please do not create events from 9 am Monday Jun 27, 2018 02:38 PM
****Complete**** Web site maintenance Jun 13, 2018 01:38 PM
*** Resolved *** Telephony Issue - Some handsets are inactive Jun 12, 2018 09:04 AM
***COMPLETED*** Essential maintenance across all School and Department web sites Wednesday, June 6th Jun 06, 2018 10:01 AM
*** Partially Completed *** Exchange Server maintenance on Tuesday morning (5th June) Jun 05, 2018 09:03 AM
*** Partially Complete *** Exchange Server maintenance on Tuesday morning (5th June) Jun 11, 2018 10:18 AM
*** COMPLETED *** Student record system (SITS) and related services unavailable between 18:20 to 19:00 on Tuesday 29th May 2018 May 29, 2018 09:25 PM
**** COMPLETED**** Essential maintenance to account provisioning system May 03, 2018 11:33 AM
*** Complete *** Some Wordpress sites temporarily unavailable Jun 11, 2018 10:42 AM
**RESOLVED** Email service interruption Apr 18, 2018 12:22 PM
**Completed** - Exchange Server maintenance on Tuesday morning (17th April) Apr 17, 2018 08:01 AM
*** Complete *** Exchange Server maintenance on Tuesday morning (17th April) Jun 11, 2018 10:43 AM
***COMPLETED*** BMA - Urgent Network Maintenance Monday 16th April 07:00 - 10:00 Apr 18, 2018 07:00 AM
**Resolved** Birkbeck Malet St buildings (including the extension building) closed for rest of the day (Friday 6 April 2018) - major power outage Apr 09, 2018 10:07 AM
**Completed** - registry_website_maintenance_downtime Mar 28, 2018 09:29 AM
**Completed** - Staff Approval web site maintenance Monday, March 26th Mar 26, 2018 01:59 PM
** Completed ** - External access to Exchange mail services Mar 13, 2018 08:43 AM
*** RESOLVED*** Connectivity problems - Update Mar 06, 2018 10:21 AM
***RESOLVED*** Moodle is now available - Update Mar 01, 2018 05:08 PM
Service Desk - Revised Opening Times - Wed 28 Feb 18 Feb 28, 2018 11:12 AM
**Completed** - Exchange Server maintenance on Tuesday morning (6th February) Feb 06, 2018 09:59 AM
Exchange Server maintenance on Tuesday morning (6th February) Feb 05, 2018 12:20 PM
**Completed** - Exchange Server maintenance on Saturday evening (20th January) Jan 20, 2018 07:33 PM
Exchange Server maintenance on Saturday evening (20th January) Jan 19, 2018 07:31 AM
*** Completed *** Student record system (SITS) and related services unavailable - From 16:00 Wednesday 10th to 09:00 Thursday 11th January 2018 Jan 12, 2018 04:20 PM
RESOLVED: Unplanned Downtime: Self-Service Unavailable Weekend 9/10 December 2017 Dec 11, 2017 07:34 AM
**Completed** - Student record system (SITS) and related services unavailable - 20:00 Friday 24th Nov to 09:00 Monday 27th Nov 2017 Nov 25, 2017 05:38 PM
**Completed** - Server maintenance on Saturday evening (Saturday 11th November) Nov 11, 2017 09:21 PM
Server maintenance on Saturday evening (Saturday 11th November) - Exchange email and VMware VDI desktops Nov 09, 2017 04:54 PM
Moodle maintenance on Thursday 2nd November Nov 01, 2017 11:12 AM
Phishing email Oct 26, 2017 12:30 PM
***RESOLVED*** Slow login for some customers Oct 26, 2017 09:13 AM
***RESOLVED*** Site wide search unavailable on some sites Sep 13, 2017 04:02 PM
**Resolved** Problems accessing Office 365 applications Oct 20, 2017 08:38 AM
COMPLETED: Server maintenance tomorrow morning (Tuesday 1st August) Aug 01, 2017 09:48 AM
Server maintenance tomorrow morning (Tuesday 1st August) Jul 31, 2017 09:10 AM
Residual email issues following HR system problems Jul 19, 2017 07:43 AM
***RESOLVED*** Problem with staff user authentication - Sat 15 July Jul 15, 2017 07:38 PM
Some limited functionality during HR/Payroll Implementation Mar 28, 2017 08:39 AM
Planned downtime for My Birkbeck for Staff, TRM and Bizagi: 27/28 March 2017 Apr 26, 2017 11:29 AM
Services over Christmas Mar 02, 2017 03:43 PM
Services at risk overnight 14th/15th December Feb 23, 2017 09:48 AM
**Completed** - Essential Maintenance Sep 07, 2017 09:04 AM
Essential Maintenance Sep 07, 2017 09:05 AM
** RESOLVED ** Problems with some web services (Monday 8 August) Aug 26, 2016 01:17 PM
Services over Easter Oct 17, 2016 09:14 AM
COMPLETED: My Birkbeck & Online Enrolment unavailable Sep 07, 2017 09:08 AM
COMPLETED: SITS & related services unavailable - overnight 28/29 Oct Dec 09, 2014 05:54 PM
COMPLETED: SITS & related services unavailable - Tue 21 Oct 07:00-15:30 Dec 09, 2014 05:54 PM
EMail routing issues - Tuesday Oct 14, 2014 10:05 AM
*** Resolved *** Intermittent Turnitin Problem Aug 05, 2014 09:33 AM
*** RESOLVED *** Turnitin Service Unavailable Aug 05, 2014 09:33 AM
Wireless Upgrade Aug 05, 2014 09:33 AM
IT Service Desk changes to opening hours Aug 05, 2014 09:33 AM
Interruption to Exchange email services this weekend (16th/17th) Aug 05, 2014 09:33 AM
***UPGRADE COMPLETE*** System upgrades 19 Nov Sep 07, 2017 09:11 AM
Fault affecting incoming email delivery Aug 05, 2014 09:33 AM
** RESOLVED ** Exchange problems Aug 05, 2014 09:33 AM
Strike Action on Thursday 31st October Aug 05, 2014 09:33 AM
*** RESOLVED *** Problems accessing some password-protected web sites Aug 05, 2014 09:33 AM
Poor network performance - updated Aug 05, 2014 09:33 AM
Web sites unavailable - Updated -Access restored Aug 05, 2014 09:32 AM
Christmas Systems work - completed Aug 05, 2014 09:32 AM
Services over Christmas Aug 05, 2014 09:32 AM
UPDATE - My Birkbeck Profile and related services now available Aug 05, 2014 09:32 AM
Support over Christmas Aug 05, 2014 09:32 AM
My Birkbeck Profile and some other services unavailable Aug 05, 2014 09:32 AM
Poor performance in Internet connectivity Aug 05, 2014 09:32 AM
Delayed login times affecting PC services Aug 05, 2014 09:32 AM
Student email services using Google Aug 05, 2014 09:32 AM
Services over Christmas Aug 05, 2014 09:32 AM
Fraudulent email Aug 05, 2014 09:32 AM
Christmas Opening Aug 05, 2014 09:32 AM
Help desk move Aug 05, 2014 09:32 AM
Hoax email message from tobiwander Aug 05, 2014 09:32 AM
Access to services by central administration staff Aug 05, 2014 09:32 AM
Remote access problems - Update Aug 05, 2014 09:32 AM
Mail hub 'mail1' shut down Aug 05, 2014 09:32 AM
Access to My Studies Aug 05, 2014 09:32 AM
Upcoming Systems work and Services over Christmas Aug 05, 2014 09:32 AM
My Studies and Student Records (SITS) Aug 05, 2014 09:32 AM
Mystudies and student records (SITS) Aug 05, 2014 09:32 AM
Wireless Problems Aug 05, 2014 09:32 AM
Problem with www4.bbk.ac.uk now cleared Aug 05, 2014 09:32 AM
Problems with www4.bbk.ac.uk Aug 05, 2014 09:32 AM
Service disruption affecting central administration users Aug 05, 2014 09:32 AM
Planned Systems work affecting SITS Aug 05, 2014 09:32 AM
Network problems affecting Senate House and Russell Square Aug 05, 2014 09:32 AM
Planned power shutdown - 9th November 2008 Aug 05, 2014 09:32 AM
Power Restored to Room 402 Aug 05, 2014 09:32 AM
Power Disruption in Rm402 Aug 05, 2014 09:32 AM
Problems resulting from electrical disruption Aug 05, 2014 09:32 AM
Widespread network disruption Aug 05, 2014 09:32 AM
Wireless Upgrade on 30 October 2008 Aug 05, 2014 09:32 AM
Wireless Problems Aug 05, 2014 09:32 AM
Wireless Problems Aug 05, 2014 09:32 AM
Access to MIS systems Aug 05, 2014 09:32 AM
Web server performance Aug 05, 2014 09:32 AM
ITS Workstation Room GSq11 Aug 05, 2014 09:32 AM
Logon Issues / profiles not loading Aug 05, 2014 09:32 AM
S Drive Access Restored on Admin Network Aug 05, 2014 09:32 AM
Access to S Drives on Admin Network Aug 05, 2014 09:32 AM
Services affected on the Admin Network Aug 05, 2014 09:32 AM
No access to Blackboard/WebCT Aug 05, 2014 09:32 AM
Intermittent Network Problems Aug 05, 2014 09:32 AM
Systems Work Affecting Admin Users Aug 05, 2014 09:32 AM
Printing Problems Aug 05, 2014 09:32 AM
Problems accessing Moselle / S Drives Aug 05, 2014 09:32 AM
Update: Mail problems this morning Aug 05, 2014 09:32 AM
Email problems this morning Aug 05, 2014 09:32 AM
MIS Reports available again Aug 05, 2014 09:32 AM
MIS Reports available again ... further work tomorrow Aug 05, 2014 09:32 AM
MIS Reports unavailable 1300-1500 Monday Aug 05, 2014 09:32 AM
Mail delays over the Bank Holiday Aug 05, 2014 09:32 AM
Admin S Drive now available Aug 05, 2014 09:32 AM
Admin S Drive Aug 05, 2014 09:32 AM
Web sites now available again Aug 05, 2014 09:32 AM
Web site temporarily unavailable Aug 05, 2014 09:32 AM
SITS Service - update Aug 05, 2014 09:32 AM
Problem affecting SITS Aug 05, 2014 09:32 AM
Blackboard Password Change Aug 05, 2014 09:32 AM
Power failure - February 21st Aug 05, 2014 09:32 AM
Blackboard service restored Aug 05, 2014 09:32 AM
Delays in Mails Aug 05, 2014 09:32 AM
Wireless networking - update Aug 05, 2014 09:32 AM
Delays in Emails Aug 05, 2014 09:32 AM
Birkbeck WAM wireless problems Aug 05, 2014 09:32 AM
Authentication issues now resolved Aug 05, 2014 09:32 AM
Continuing authentication problems Aug 05, 2014 09:32 AM
Continuing authentication problems Aug 05, 2014 09:32 AM
Unix login failure -malus Aug 05, 2014 09:32 AM
Wireless Working Aug 05, 2014 09:32 AM
Wireless Problems Aug 05, 2014 09:32 AM
Webmail Upgrade complete Aug 05, 2014 09:32 AM
Upgrade of Mirapoint Webmail Server 18 August 2008 Aug 05, 2014 09:32 AM
Network link to Bedford Square Aug 05, 2014 09:32 AM
Blackboard login problems Aug 05, 2014 09:32 AM
Problem affecting some PCs in central Admin Aug 05, 2014 09:32 AM
HR/Payroll system upgrade complete Aug 05, 2014 09:32 AM
MIS Server Aug 05, 2014 09:31 AM
MIS Reports server - service restored Aug 05, 2014 09:32 AM
Telephone service disruption in GSq Aug 05, 2014 09:32 AM
MIS service outages - Thursday 20 December 2007 Aug 05, 2014 09:32 AM
Network link to Gordon Square Aug 05, 2014 09:32 AM
MIS service outages - Wednesday 19 December 2007 Aug 05, 2014 09:32 AM
MIS service outages - Tuesday 18 December Aug 05, 2014 09:32 AM
Wireless network failure Aug 05, 2014 09:32 AM
MIS service outages - Tuesday 18 December Aug 05, 2014 09:32 AM
MIS web reports available again Aug 05, 2014 09:31 AM
MIS web reports currently unavailable Aug 05, 2014 09:31 AM
Workstation room closures Gordon Square G10 and G11 Aug 05, 2014 09:31 AM
MIS Web Reports Aug 05, 2014 09:31 AM
MIS Reports Systems work - 23rd October Aug 05, 2014 09:31 AM
BSIS Portal and SITS now available Aug 05, 2014 09:31 AM
BSIS Portal and SITS unavailable Aug 05, 2014 09:31 AM
Wireless Service is now available Aug 05, 2014 09:31 AM
Wireless network fault Aug 05, 2014 09:31 AM
WebCT service has been restored Aug 05, 2014 09:31 AM
WebCT unavailable Aug 05, 2014 09:31 AM
WebCT back in service Aug 05, 2014 09:31 AM
WebCT out of service Aug 05, 2014 09:31 AM
Workstation rooms 402 and 536 Aug 05, 2014 09:31 AM
Finance upgrade Aug 05, 2014 09:31 AM
Finance system upgrade Aug 05, 2014 09:31 AM