Student Account Registration

Most new degree students will be sent the ITS new user letter and introductory email to their registered email address shortly after they receive their enrolment pack. Exceptions are overseas students and students in Schools where the School has elected to circulate the information. Once a student has completed enrolment, the computer account will start working across ITS managed systems.

Different access rights apply to different students, and this is indicated in our entitlement of access chart.

Sometimes, students need access to facilities early in the academic year and may require the letters to be distributed during classes, or have their computer account creation "fast-tracked". Students should contact their School if this is the case.

Holdover students and cancellation of the account

Student usernames and passwords remain the same during your time at Birkbeck. The username is suspended on or around 30th September unless you are enrolled for a course during the following year. Some students reach an agreement with their School to remain on holdover, or re-sit exams, or to complete coursework, and may not pay fees during an Academic year. No access to IT Services facilities is permitted in such cases, except where the student has the support of the School, and has paid a fee.

Any files and electronic mail are normally available for 4 months after the suspension of the account before being removed from the systems