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RESOLVED: Unplanned Downtime: Self-Service Unavailable Weekend 9/10 December 2017
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IT Service Desk Opening Hours
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**Completed** - Student record system (SITS) and related services unavailable - 20:00 Friday 24th Nov to 09:00 Monday 27th Nov 2017
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Server maintenance on Saturday evening (Saturday 11th November) - Exchange email and VMware VDI desktops
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Moodle maintenance on Thursday 2nd November
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Phishing email
An email purporting to be from a Birkbeck lecturer has been sent to a number of staff. It asks them to click on a link in order to access a new email service. Please DO NOT click the link, this is a PHISHING email
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***RESOLVED*** Slow login for some customers
Logins for some customers are taking up to 20 minutes. Once logged in, the system performs normally. Subsequent logins are not affected and appear to login normally.
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***RESOLVED*** Site wide search unavailable on some sites
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**Resolved** Problems accessing Office 365 applications
Office 365
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COMPLETED: Server maintenance tomorrow morning (Tuesday 1st August)
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