Human Resources

Staff counselling service

Counselling is available to all Birkbeck staff and is provided through the University of Westminster's 'Only Connect' counselling service. 'Only Connect' are a group of professionally trained, British Association for Counselling and Psychotherapy (BACP) accredited counsellors with many years of experience working with individuals and groups of staff working in education.

Counsellors are well aware of the pressures that staff can experience at work and offer support to staff on a range of issues, such as, relationship problems, bereavement, stress or anxiety, bullying, organisational change and redundancy.  In some cases it can be helpful simply to be able to talk things through with someone outside the situation.

Once a member of staff contacts an 'Only Connect' counsellor, an initial meeting of around 50 minutes will be arranged  to provide an opportunity to talk things through and decide whether counselling is appropriate. Birkbeck staff may attend up to five counselling sessions, free of charge to the staff member. The counselling service provides a completely confidential service and is operated independently of Birkbeck.

Counselling sessions normally take place in the evenings, between 5.30 pm to 8.30 pm, but some daytime appointments are also available.

To arrange an appointment with a counsellor, contact

The Only Connect service will send staff an information pack, and arrange an initial appointment. Appointments are available weekdays, during the day and early evening.

Getting to the Only Connect Service:

Only Connect Counselling Service,
University of Westminster
Luxborough Suite
35 Marylebone Road
London NW1 5LS

Nearest tube station: Baker Street (Bakerloo, Jubilee, Hammersmith and City, Metropolitan, Circle lines)
Buses: 453, 18, 30, 205
Only Connect is based at the Marylebone Campus, the Luxborough entrance

Only Connect Counselling Information Leaflet

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The HR team is based on the first floor of Egmont House
Postal address: Human Resources, Birkbeck, University of London, Malet Street, London WC1E 7HX