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The Help Desk provides a central
point for staff and students to make general enquiries,
report any faults or request maintenance and facilities
services.
We provide a courteous efficient service and handle over 4000 calls per year, answering questions or connecting customers to the relevant section within the department.
We place works requests and supply effective monitoring of these requests.
To fill in the works request form on-line, click here.
Helpdesk Service Level Statement
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