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Helpdesk

The Help Desk provides a central point for staff and students to make general enquiries, report any faults or request maintenance and facilities services.

We provide a courteous efficient service and handle over 4000 calls per year, answering questions or connecting customers to the relevant section within the department.

We place works requests and supply effective monitoring of these requests.

Helpdesk Service Level Statement

Staff Access/ID Cards

For all enquiries regarding college staff ID cards please contact the Helpdesk on extension 2001 or email staffaccess@bbk.ac.uk

Helpdesk