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Facilities & Operational Estates

Facilities and Operational Estates is a large Professional Service at Birkbeck. The department is responsible for the physical estate of Birkbeck College & for meeting the needs of this ever-evolving education and research establishment. Our service includes maintaining and adapting our buildings, and various facilities services in such diverse areas as energy management, cleaning and security. Individual phone numbers and email addresses are available from the online staff directory. The Director of Facilities and Operational Estates is Elizabeth Whitehead.



Responsible for:

Route queries to Key ContactsService Lead
Estates Administration


Access Control, ID cards,

Estates & Facilities Helpdesk

X 6000

x 2001

Sarah Patel

Patricia Doran

Georgia Andrew

Administrative Assistants

Nigel Tradewell

Administration Manager
Attendant Team

College Reception Services

Key Holding

Lost Property

Student Lockers

Response to Emergency Situations

Patrick Canning

Ricky King

Fred Maynard

Attendant Supervisors

Anne McKeown

Support Services Manager
Post Room Services

Incoming mail

External mail

Goods Inwards

Goods Returned

Confidential Waste sacks

Igor Belkin

Tony Maynard

Post Room Administrators

Anne McKeown

Support Services Manager
Cleaning Services

Cleaning of all College Buildings,

Removal of waste


Dumer Rivera

Cleaning Manager - Kingdom

Anne McKeown

Support Services Manager
Night Security Services Providing a security service to the main building from 2145h - 0645h Patrol and Alarm set / unset of outer buildings. Respond to security incidences overnight.

Adebusola Oyeneye

Anne McKeown

Support Services Manager
Birkbeck Shop The Birkbeck Shop is located in the the main building, Selling hot & cold beverages sandwiches, snacks and confectionary Also supplies a range of stationery and Birkbeck College memorabilia and clothing

Sandeep Jahal

Team Leader

Anne McKeown

Support Services Manager

Print Services are outsourced to CLOC Ltd

Staff can use the on line portal to requisition printing.

Tania Ogborn

Account Handler

020 8801 6983

Anne McKeown

Support Services Manager

Caterings Services are

provided by Sodexo. Please

see web page for the range of

services & outlets within

the College


James Thatcher

General Manager


Sodexo UK

Elizabeth Whitehead

Director of Facilities

Estates Services

The Maintenance Section is responsible for ensuring

that all buildings either owned or leased by the college

Gary McCarthy

Maintenance Supervisor

Dave Martin

Maintenance Supervisor

Daniel Xuereb

Maintenance Manager

Alan Fisher

Operational Estates Manager

Commercial Services & Estates Development

The CSED team cover a wide range of support services working closely with the facilities and maintenance teams to support various strands of the college’s Estates and Commercial operations.

The Department is managed by the Director of Commercial Services & Estates Development contact details below:

Jeremy Tanner


TeamResponsible for:Route queries to:Other Key contactsService Lead

Estates Development

Delivery of Capital Projects

Space Management

Property Management

Eliisa Kemppainen


Steve Hotchin
Van Nguyen
Room Bookings

College Timetabling

Commercial Events

Internal Venue Services Anna Phillips
Birkbeck Talent

Birkbeck’s Recruitment Agency

Funded placements Eleanor Martin
Accommodation Service Managing Birkbeck’s allocation of intercollegiate halls and agreements with other providers such as UNITE Catherine Charpentier