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Top ten questions

Show or Hide answer How can I apply for a course?

You can apply for all of our courses online.

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Show or Hide answer How do I get an ID card?

You can order your ID card online by clicking on the 'My Photo and ID card' link on your MyBirkbeck Profile.

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Show or Hide answer What do I do if I forget my username or password?

If you have forgotten your username visit the Birkbeck User Account Management webpage and choose the ‘Forgotten my Birkbeck username’ - enter your email address and we’ll send you a reminder of your username.

If you have forgotten your password visit the Birkbeck User Account Management webpage and choose the ‘Forgotten my password’ option – enter your email address and we’ll send you a link to where you can choose a new password.

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Show or Hide answer My personal details have changed. How can I update my address?

If you are a student at Birkbeck, you can update your personal contact details by logging on to your MyBirkbeck Profile and selecting the ‘Edit My Birkbeck Profile’ option.

If you have applied to study one of our courses, you need to email our student administration team to update your details.

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Show or Hide answer What is an NUS card, and how do I get one?

The NUS (National Union of Students) is a voluntary membership organisation which is a confederation of 600 students' unions, amounting to more than 95 per cent of all higher and further education unions in the UK.

The NUS Extra Card entitles you to offers and discounts across a variety of retailers. For more information and to apply online please visit the NUS website.

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Show or Hide answer Am I eligible for an 18+ Student Oyster photocard, and how do I get one?

You are eligible for the 18+ Student Oyster photocard if you meet the eligibility criteria.

If you meet the criteria, you can apply online via the TfL website.

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Show or Hide answer Are there any childcare facilities available?
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Show or Hide answer I have an outstanding debt and can't view my MyBirkbeck Profile. Who should I contact?

You will not be able to enrol or view your exam results while a debt is outstanding.

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Show or Hide answer You offer a range of courses across different study levels. What is the difference between study levels?

Download a copy of our progression diagram to get a better idea of how the levels of study fit together.

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Show or Hide answer How can I contact the My Birkbeck Student Centre?

There are various ways that you can contact us - you will find our contact details here.

If you wish to visit us in person, you will find us are on the ground floor of the main Birkbeck building, Torrington Square (please be aware that you may have to queue in peak hours).

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